Jewelry Care & Warranties
RECOMMENDED JEWELRY CARE
While the jewelry Scribe sells is designed to last, it will last longer with proper care. Please use common sense and caution when wearing jewelry and care for it in a proper manner.
Remove your jewelry when using cleaning solvents or applying beauty products. Do not wear your jewelry while swimming or bathing or when exposed to extreme temperatures. Do not expose items to water or moisture, as it can tarnish your jewelry. Store jewelry carefully in a dry, dust-free place such as in its jewelry pouch or box, and keep it separated from other materials so it doesn’t scratch.
JEWELRY WARRANTY
If an item needs a simple repair we often will try to repair it in house. If this is not possible, we will send your jewelry to our bench jeweler for repair. Our warranty is void if your jewelry is repaired or otherwise altered by another service provider.
If any jewelry item you purchase breaks because of design or manufacture defects, Scribe will repair or replace the piece free of charge up to 12 months from the date of purchase. After 12 months, the piece may incur a fee based on the repair needed. Please understand some jewelry supplies are limited in quantity, and repairs are not always possible. Our warranty does not cover damages caused by improper care, accidents, or natural breakdown of materials over extended use and time. Please contact us and return all defective or damaged products to us for examination and evaluation.
RING RESIZE POLICY
When you purchase a ring from Scribe Jewelry your first ring resize is complementary within 30 days of purchase. If a resize is not available due to the design, a new ring may need to be ordered or created. This will be done at no charge to you if materials and stones are available. After a ring is resized or altered, it is considered a final sale and cannot be returned or exchanged. Further resizes can possibly be made but will incur a sizing fee. Rings which need sizing and were sold on sale or at a discount will incur a sizing fee. Please note that changes in temperature or lifestyle can affect the size of your finger up to 1-2 sizes, and therefore we recommend sizing your finger a few times before finalizing your order.
About Acrostic Jewelry
Acrostic jewelry has been used for centuries to represent words of sentiment and celebrate special occasions. This expressive style, thought to be created in the 18th century, emphasizes the interest in romance and art at the time. Each gemstone in acrostic jewelry represents a letter, allowing love notes to be passed secretly between lovers during the strict courting period of the time.
While this gemstone love language became popular during the Georgian era, it thrived through the Victorian period. In the beginning, acrostic notes adorned prominent symbols of love - hearts, locks, lockets, etc. - while they later became a more subtle way to send a secret message. Popular phrases like “J’ADORE” and “REGARD” sent feelings of devotion and adoration to the giver’s special someone. This tradition lives on in Scribe’s modern take of an old love story. Scribe jewelry features meaningful words spelled through gemstones, and birthstones to symbolize loved ones whose hearts we hold close.